Having trouble connecting your wallet?

If you’re running into issues while connecting your wallet through WalletConnect, try the steps below. Most problems can be resolved with reconnecting your wallet.

Make sure you have the wallet app installed on your phone. WalletConnect uses app deep linking — if no compatible wallet app is installed, nothing will happen.

Fix:

  • Install a supported wallet and try again

Wallet opens, but there’s no connection prompt

Rarely the wallet opens but doesn’t ask you to approve the connection.

Fix:

  • Force-close both Aster Mobile and your wallet app

  • Reopen Aster Mobile and try connecting again

Wallet doesn’t open or switch back to Aster Mobile

Sometimes WalletConnect doesn’t automatically switch between your wallet and Aster Mobile during connection or signature steps.

Fix:

  • Manually return to Aster Mobile or your wallet to complete the step

Wallet accounts aren’t switching

WalletConnect sessions are tied to the specific account and network you approved. Changing either inside your wallet doesn’t automatically update the session.

Fix:

  • Disconnect the wallet from Aster Mobile

  • Reconnect using the desired account and network

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