# Support Center

Sometimes you may encounter problems with your orders on Aster. These generally fall into two categories:

**Order not executing**

* Check the order price in the Open Orders section and confirm whether it has matched a counterparty’s bid or ask at that price and volume.
* If the order is not filled, you can:
* Cancel it from the Open Orders section and place a new order at a more competitive price.
* Use a market order for faster settlement.

**Other order-related issues**

For issues such as being unable to cancel an order or coins not being credited to your account, please[ submit a ticket in Discord](https://discord.gg/invite/asterdefi) with the following information:

* Screenshot of the order
* Screenshot of the error message or issue


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