# Help

Whether you're just getting started or need support with features, you have a couple of ways to find answers:

### **Consult our Docs**

Our Docs contain detailed guides on getting started and understanding how the platform works.

### **Connect with the Community**

Our team and community members are here to answer your questions:

* [Aster Discord](https://discord.gg/invite/asterdefi) (recommended)
* [Aster Telegram](https://t.me/AsterDEX)

### **Open a Support Ticket**

Drop by our [Discord](https://discord.gg/invite/asterdefi) and open a support ticket — our team and moderators will get back to you as soon as they can.

Here's how you can open a support ticket once you have completed the steps to verify your account and join our Discord server.

1. In the Aster Discord, click on **`🆘┃support-ticket`** channel and select correct category for your question

<figure><img src="/files/8onYX28aWitWzN5mFHFe" alt=""><figcaption></figcaption></figure>

2. Fill in the ticket with details of the issue, question or help needed as detailed as possible, followed by your wallet address, then click `Submit` to open a ticket.

<figure><img src="/files/kpome28SJbuuLbLzpqx3" alt=""><figcaption></figcaption></figure>

3. Once your ticket is created, the team will respond as soon as possible. Feel free to upload files or provide more information in the message bar if needed.

<figure><img src="/files/9ZK40KIFiDHsy1nWfN4e" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.asterdex.com/getting-started/help.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.