> For the complete documentation index, see [llms.txt](https://docs.asterdex.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.asterdex.com/getting-started/help.md).

# Help

Whether you're just getting started or need support with features, you have a couple of ways to find answers:

### **Consult our Docs**

Our Docs contain detailed guides on getting started and understanding how the platform works.

### **Connect with the Community**

Our team and community members are here to answer your questions:

* [Aster Discord](https://discord.gg/invite/asterdefi) (recommended)
* [Aster Telegram](https://t.me/AsterDEX)

### **Open a Support Ticket**

Drop by our [Discord](https://discord.gg/invite/asterdefi) and open a support ticket — our team and moderators will get back to you as soon as they can.

Here's how you can open a support ticket once you have completed the steps to verify your account and join our Discord server.

1. In the Aster Discord, click on **`🆘┃support-ticket`** channel and select correct category for your question

<figure><img src="/files/8onYX28aWitWzN5mFHFe" alt=""><figcaption></figcaption></figure>

2. Fill in the ticket with details of the issue, question or help needed as detailed as possible, followed by your wallet address, then click `Submit` to open a ticket.

<figure><img src="/files/kpome28SJbuuLbLzpqx3" alt=""><figcaption></figcaption></figure>

3. Once your ticket is created, the team will respond as soon as possible. Feel free to upload files or provide more information in the message bar if needed.

<figure><img src="/files/9ZK40KIFiDHsy1nWfN4e" alt=""><figcaption></figcaption></figure>
